About Samanaga
About Samanaga
Blog Article
The Samanage interface suffers a little bit from wanting to cram a great number of attributes and selections into what is basically a single World-wide-web interface. Every thing is retained in sections which make just enough feeling being functional but it had been quite often tricky to discover specified options when I necessary them.
). Intently allied with Prakrit and Pali, Sanskrit is much more exhaustive in both grammar and phrases and it has one of the most in depth assortment of literature on the planet, considerably surpassing its sister-languages Greek and Latin.
Among Samanage’s benefit propositions is the fact that it lends businesses higher visibility on troubles and incidents; well, we think the vendor should really extend the visibility pitch to its asset management.
What's more, the CEO claimed their Resolution allows providers put off clunky platforms that are not scalable. And also as the system is upgraded, Gordon reported: “Samanage updates the appliance with tiny to no interruption of services, providing buyers Along with the quickest time to worth plus a new pathway to the way forward for IT.”
Within the help conclusion, we appreciated the ability to observe tickets and incidents without difficulty. In addition, Samanage dashboard is absolutely intuitive, giving superior-amount conclusion makers with quick insights on key information without the need to drill down to details for strategic planning.
“For 20 years, SolarWinds has long been devoted to rendering it seem simple by arming technology professionals Using the highly effective resources they have to fix these days’s IT administration difficulties. We make this happen by responding to effectively-recognized, every day problems based upon input and responses from our consumers and also the IT specialists that we provide,” mentioned Kevin Thompson, Main Executive Officer, SolarWinds.
Samanage does not have every thing a fantastic assist desk Option should have, nonetheless it does offer a lot of options that are essential to ITIL, which include problem, incident, and change administration. Samanage has a satisfying aesthetic, is pretty convenient to use when you get accustomed to it, and specified its function breadth you may definitely locate the appropriate tool for your task someplace during the suite.
Second, he identified that Samanage allows you to oversee all the asset lifecycle. Additionally you get important info further than the specs in the asset. “The agent then experiences back again every day to Samanage with knowledge points of curiosity concerning the asset’s overall performance, site as well as other critical aspects.”
I fully grasp This can be an recognized product sales product for Significantly from the company software program earth, but in this day of Plainly priced, cloud-managed services like Cayzu and Freshdesk, It truly is frustrating to not have all a chance to total my transaction promptly.
On the subject of carrying out normal jobs in just Samanage, one way to raise a whole new ticket, trouble, or change is always to click on the suitable button in the Menu bar after which click on New. Or you could possibly obtain it much easier to do so by clicking the "+" sign on the very best on the display screen.
The agent can see all ongoing, pending, and fixed incidents in the key view. It could be totally configured to right away present details that matters: thanks dates, sender, receiver… so there’s no must click Each and every incident when prioritizing.
A further popular problem solved by The seller is high service cost. Gordon pressured The point that Samanage aid workforce is often on hand to assist here its consumers.
Tagging can make it easier to define the merchandise’s standing and assign it to buyers and track its functionality. Equally, the company desk has robust computer software repository. You can certainly retrieve software package details, and, a lot more critically, detect safety bugs or unauthorized set up.
Your IT assistance may document most effective procedures and customary troubles and cull them into FAQs inside the Samanage’s Expertise Foundation. This on your own can cut down resolution workload so IT assist can focus on fixing extra sophisticated challenges.